I took my car in for an oil change and tire rotation. When I got back to pick it up I checked my front driver side tire because I know it has a small chunk carved out. I asked the guy if he rotated them and he assures me he did. I take him outside to show him that I know the tires weren't rotated, when he says " o, that's so weird. I know I took the lug nuts off, I must have gotten distracted. I definitely did the other side though." What a joke
Hi Jamie, this is the owner messaging. Can you please email me at [email protected] about your experience, and whom you worked with today? We are currently training new staff, and need to ensure our high standards are always met. Thank you!
- Universal Auto & Tire